Refunds and 14-day money back guarantee
If you're not happy with this service, you can request a full refund within 14 days of payment.
The following points describe the conditions of the refund:
- The refund is available within 14 days of payment. The 14th day is 13 days after the date of your payment.
- When you request a refund your profile will be deactivated and your remaining service period will be cancelled.
- You can only request one refund per 90-day period.
To request a refund, send a message to our customer service team from the Contact Us page or by email.